Geek, coder, gamer, tinkerer, husband, father, system admin, web developer, and American cyborg, though not necessarily in that order. Creator of Mythic Wars (card game). Employed by AT&T (but doesn't speak for them).
Re: DirecTV - the real rub is that, when the automated system first routed me into the call queue, it sent me to the NFL Sunday Ticket customer service for some reason, and they picked up within 20 seconds. Unfortunately, the nice lady that answered explained that I needed to speak to someone in "retention", and transferred me to this never-ending hold.
Trying to cancel my DirecTV service. Been on hold for 20 minutes, during which I've heard "your call is very important to us" 10+ times (though not important enough to actually take my call) and have been told about how easy it is to use directv [dot] com at least 8 times (although you can't actually cancel your service there, so it doesn't help me much).
And still I wait...
Just updated my code site (https:/